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Thread: Revit Server Administrator 2013 displays "Server Error" upon loading the GUI

  1. #1
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    Revit Server Administrator 2013 displays "Server Error" upon loading the GUI

    Good day,


    Recently I just finished installing and setting up Revit Server 2013. Anytime I access the admin area via web browser it pulls up the admin GUI and then the browser greys out, a white pop-up window appears in the middle of the screen. It says there's a Server Error, shows whatever server name or IP address is highlighted, and states that Remote Administrator is not available with the option to refresh window or close. The "Create New Folder" pulls up the error window but the Lock icon actually pulls up the window to prevent users from access; all the other icons are faded and not active.


    I can't get past this point to configure any projects.


    After extensive Google searches I've come across a few fixes for server errors (e.g. - installing .Net 4 framework, etc) but none of them have worked with this one. Below is a sample from the Revit Server log files where it appears to be crashing, and beneath that is a list of the server's basic specs.


    Any ideas as to what could be causing this would be appreciated. Thanks in advance!

    ------------------------
    Sample from Revit Server 2013 AdminServer.log file:


    2013-02-23 05:36:18,468 INFO TID(8) LOGGER(LogUtility) MSG(Comment: Initializing Proxy Manager)
    2013-02-23 05:36:18,583 INFO TID(8) LOGGER(LogUtility) MSG(Comment: Creating client proxy factory for /LocalService2013/LocalService.svc/)
    2013-02-23 05:36:18,584 INFO TID(8) LOGGER(LogUtility) MSG(Comment: Creating client proxy factory for /ModelService2013/ModelService.svc/)
    2013-02-23 05:36:18,585 INFO TID(8) LOGGER(LogUtility) MSG(Comment: Creating client proxy factory for /RevitServerAdminService2013/AdminService.svc/)
    2013-02-23 05:36:18,646 INFO TID(8) LOGGER(LogUtility) MSG(Comment: We are about to create mutex: {5D8C673C-15A3-4D26-B437-001599A83D17}, but we are unable to add access rule to the mutex for apppool user i.e.: IIS APPPOOL\RevitServerAppPool)
    2013-02-23 05:36:18,648 INFO TID(8) LOGGER(LogUtility) MSG(Comment: Successfully created mutex with name: {5D8C673C-15A3-4D26-B437-001599A83D17} Current user is: DADARCHITECTS\REVSRV$)
    2013-02-23 05:36:18,882 INFO TID(8) LOGGER(LogUtility) MSG(Comment: We are about to create mutex: {5D8C673C-15A3-4D26-B437-001599A83D17}, but we are unable to add access rule to the mutex for apppool user i.e.: IIS APPPOOL\RevitServerAppPool)
    2013-02-23 05:36:18,885 INFO TID(8) LOGGER(LogUtility) MSG(Comment: Successfully created mutex with name: {5D8C673C-15A3-4D26-B437-001599A83D17} Current user is: DADARCHITECTS\REVSRV$)
    2013-02-23 05:36:18,922 INFO TID(8) LOGGER(LogUtility) MSG(Comment: We are about to create mutex: {5D8C673C-15A3-4D26-B437-001599A83D17}, but we are unable to add access rule to the mutex for apppool user i.e.: IIS APPPOOL\RevitServerAppPool)
    2013-02-23 05:36:18,923 INFO TID(8) LOGGER(LogUtility) MSG(Comment: Successfully created mutex with name: {5D8C673C-15A3-4D26-B437-001599A83D17} Current user is: DADARCHITECTS\REVSRV$)
    2013-02-23 05:36:18,970 INFO TID(8) LOGGER(LogUtility) MSG(Comment: We are about to create mutex: {5D8C673C-15A3-4D26-B437-001599A83D17}, but we are unable to add access rule to the mutex for apppool user i.e.: IIS APPPOOL\RevitServerAppPool)
    2013-02-23 05:36:18,972 INFO TID(8) LOGGER(LogUtility) MSG(Comment: Successfully created mutex with name: {5D8C673C-15A3-4D26-B437-001599A83D17} Current user is: DADARCHITECTS\REVSRV$)
    2013-02-23 05:36:19,776 ERROR TID(8) LOGGER(LogUtility) MSG(Exception: (DataStorageAdminLockDBCreationException, )(UnauthorizedAccessException, Access to the path 'R:\Revit_Server_2013\Projects\super.lock' is denied.) StackTrace: [ at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)][ at System.Environment.get_StackTrace()][ at Autodesk.Revit.RS.Common.ClientServer.Helper.Utils .LogUtils.logException(Exception ex)][ at Autodesk.Revit.RS.Common.ClientServer.Helper.Utils .LogUtils.LogMessage(Exception ex)][ at DataStorageLocks.LockDatabases.AdminTextLockDB.cre ateDB(Boolean bOverwrite)][ at DataStorageLocks.LockDatabases.AdminTextLockDB.ope nDB(Boolean bReadOnly)][ at DataStorageLocks.AdminLock.AllRecords()][ at DataStorage.Admin.Service.AdminServiceImplementati on.Contents(ServiceSessionToken sessionToken, String executingServerName_NULL, String relativeFolderPath, AdminFault& adminFault)][ at DataStorage.Admin.Service.AdminService.Contents(Se rviceSessionToken sessionToken, String executingServerName, String relativeFolderPath, AdminFault& adminFault)][ at SyncInvokeContents(Object , Object[] , Object[] )][ at System.ServiceModel.Dispatcher.SyncMethodInvoker.I nvoke(Object instance, Object[] inputs, Object[]& outputs)][ at System.ServiceModel.Dispatcher.DispatchOperationRu ntime.InvokeBegin(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage5(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage31(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.MessageRpc.Process( Boolean isOperationContextSet)][ at System.ServiceModel.Dispatcher.ChannelHandler.Disp atchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)][ at System.ServiceModel.Dispatcher.ChannelHandler.Hand leRequest(RequestContext request, OperationContext currentOperationContext)][ at System.ServiceModel.Dispatcher.ChannelHandler.Asyn cMessagePump(IAsyncResult result)][ at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFra me(IAsyncResult result)][ at System.ServiceModel.Diagnostics.TraceUtility.<>c__ DisplayClass4.<CallbackGenerator>b__2(AsyncCallbac k callback, IAsyncResult result)][ at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)][ at System.Runtime.InputQueue`1.AsyncQueueReader.Set(I tem item)][ at System.Runtime.InputQueue`1.EnqueueAndDispatch(Ite m item, Boolean canDispatchOnThisThread)][ at System.Runtime.InputQueue`1.EnqueueAndDispatch(T item, Action dequeuedCallback, Boolean canDispatchOnThisThread)][ at System.ServiceModel.Channels.SingletonChannelAccep tor`3.Enqueue(QueueItemType item, Action dequeuedCallback, Boolean canDispatchOnThisThread)][ at System.ServiceModel.Channels.HttpChannelListener.H ttpContextReceived(HttpRequestContext context, Action callback)][ at System.ServiceModel.Activation.HostedHttpTransport Manager.HttpContextReceived(HostedHttpRequestAsync Result result)][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.HandleRequest()][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.BeginRequest()][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.OnBeginRequest(Object state)][ at System.Runtime.IOThreadScheduler.ScheduledOverlapp ed.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)][ at System.Runtime.Fx.IOCompletionThunk.UnhandledExcep tionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)][ at System.Threading._IOCompletionCallback.PerformIOCo mpletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)])
    2013-02-23 05:36:19,780 INFO TID(8) LOGGER(LogUtility) MSG(Comment: ServiceSessionToken(User Name > RevitServerAdmin : Client's machine name > 33AF9880-A9DF-45D8-9801-A9F83CE417B5 : Operation GUID > 75a0ea7a-b633-4025-967f-8a2b8c75795e))
    2013-02-23 05:36:19,782 ERROR TID(8) LOGGER(LogUtility) MSG(Exception: (DataStorageAdminLockDBCreationException, )(UnauthorizedAccessException, Access to the path 'R:\Revit_Server_2013\Projects\super.lock' is denied.) StackTrace: [ at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)][ at System.Environment.get_StackTrace()][ at Autodesk.Revit.RS.Common.ClientServer.Helper.Utils .LogUtils.logException(Exception ex)][ at DataStorage.Admin.Service.AdminService.HandleServe rException(ServiceSessionToken sessionToken, String executingServerName, Exception ex, AdminFault& adminFault)][ at DataStorage.Admin.Service.AdminService.Contents(Se rviceSessionToken sessionToken, String executingServerName, String relativeFolderPath, AdminFault& adminFault)][ at SyncInvokeContents(Object , Object[] , Object[] )][ at System.ServiceModel.Dispatcher.SyncMethodInvoker.I nvoke(Object instance, Object[] inputs, Object[]& outputs)][ at System.ServiceModel.Dispatcher.DispatchOperationRu ntime.InvokeBegin(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage5(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage31(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.MessageRpc.Process( Boolean isOperationContextSet)][ at System.ServiceModel.Dispatcher.ChannelHandler.Disp atchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)][ at System.ServiceModel.Dispatcher.ChannelHandler.Hand leRequest(RequestContext request, OperationContext currentOperationContext)][ at System.ServiceModel.Dispatcher.ChannelHandler.Asyn cMessagePump(IAsyncResult result)][ at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFra me(IAsyncResult result)][ at System.ServiceModel.Diagnostics.TraceUtility.<>c__ DisplayClass4.<CallbackGenerator>b__2(AsyncCallbac k callback, IAsyncResult result)][ at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)][ at System.Runtime.InputQueue`1.AsyncQueueReader.Set(I tem item)][ at System.Runtime.InputQueue`1.EnqueueAndDispatch(Ite m item, Boolean canDispatchOnThisThread)][ at System.Runtime.InputQueue`1.EnqueueAndDispatch(T item, Action dequeuedCallback, Boolean canDispatchOnThisThread)][ at System.ServiceModel.Channels.SingletonChannelAccep tor`3.Enqueue(QueueItemType item, Action dequeuedCallback, Boolean canDispatchOnThisThread)][ at System.ServiceModel.Channels.HttpChannelListener.H ttpContextReceived(HttpRequestContext context, Action callback)][ at System.ServiceModel.Activation.HostedHttpTransport Manager.HttpContextReceived(HostedHttpRequestAsync Result result)][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.HandleRequest()][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.BeginRequest()][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.OnBeginRequest(Object state)][ at System.Runtime.IOThreadScheduler.ScheduledOverlapp ed.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)][ at System.Runtime.Fx.IOCompletionThunk.UnhandledExcep tionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)][ at System.Threading._IOCompletionCallback.PerformIOCo mpletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)])
    2013-02-23 05:36:19,785 ERROR TID(8) LOGGER(LogUtility) MSG(Exception: (ServerNotAvailableException, revsrv)(DataStorageAdminLockDBCreationException, )(UnauthorizedAccessException, Access to the path 'R:\Revit_Server_2013\Projects\super.lock' is denied.) StackTrace: [ at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)][ at System.Environment.get_StackTrace()][ at Autodesk.Revit.RS.Common.ClientServer.Helper.Utils .LogUtils.logException(Exception ex)][ at DataStorage.Admin.Service.AdminService.HandleServe rException(ServiceSessionToken sessionToken, String executingServerName, Exception ex, AdminFault& adminFault)][ at DataStorage.Admin.Service.AdminService.Contents(Se rviceSessionToken sessionToken, String executingServerName, String relativeFolderPath, AdminFault& adminFault)][ at SyncInvokeContents(Object , Object[] , Object[] )][ at System.ServiceModel.Dispatcher.SyncMethodInvoker.I nvoke(Object instance, Object[] inputs, Object[]& outputs)][ at System.ServiceModel.Dispatcher.DispatchOperationRu ntime.InvokeBegin(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage5(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage31(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.MessageRpc.Process( Boolean isOperationContextSet)][ at System.ServiceModel.Dispatcher.ChannelHandler.Disp atchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)][ at System.ServiceModel.Dispatcher.ChannelHandler.Hand leRequest(RequestContext request, OperationContext currentOperationContext)][ at System.ServiceModel.Dispatcher.ChannelHandler.Asyn cMessagePump(IAsyncResult result)][ at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFra me(IAsyncResult result)][ at System.ServiceModel.Diagnostics.TraceUtility.<>c__ DisplayClass4.<CallbackGenerator>b__2(AsyncCallbac k callback, IAsyncResult result)][ at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)][ at System.Runtime.InputQueue`1.AsyncQueueReader.Set(I tem item)][ at System.Runtime.InputQueue`1.EnqueueAndDispatch(Ite m item, Boolean canDispatchOnThisThread)][ at System.Runtime.InputQueue`1.EnqueueAndDispatch(T item, Action dequeuedCallback, Boolean canDispatchOnThisThread)][ at System.ServiceModel.Channels.SingletonChannelAccep tor`3.Enqueue(QueueItemType item, Action dequeuedCallback, Boolean canDispatchOnThisThread)][ at System.ServiceModel.Channels.HttpChannelListener.H ttpContextReceived(HttpRequestContext context, Action callback)][ at System.ServiceModel.Activation.HostedHttpTransport Manager.HttpContextReceived(HostedHttpRequestAsync Result result)][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.HandleRequest()][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.BeginRequest()][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.OnBeginRequest(Object state)][ at System.Runtime.IOThreadScheduler.ScheduledOverlapp ed.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)][ at System.Runtime.Fx.IOCompletionThunk.UnhandledExcep tionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)][ at System.Threading._IOCompletionCallback.PerformIOCo mpletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)])
    2013-02-23 05:36:19,792 ERROR TID(8) LOGGER(LogUtility) MSG(Exception: (ServerNotAvailableException, revsrv)(DataStorageAdminLockDBCreationException, )(UnauthorizedAccessException, Access to the path 'R:\Revit_Server_2013\Projects\super.lock' is denied.) StackTrace: [ at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)][ at System.Environment.get_StackTrace()][ at Autodesk.Revit.RS.Common.ClientServer.Helper.Utils .LogUtils.logException(Exception ex)][ at DataStorage.Admin.Service.AdminFault..ctor(Excepti on e)][ at DataStorage.Admin.Service.AdminService.HandleServe rException(ServiceSessionToken sessionToken, String executingServerName, Exception ex, AdminFault& adminFault)][ at DataStorage.Admin.Service.AdminService.Contents(Se rviceSessionToken sessionToken, String executingServerName, String relativeFolderPath, AdminFault& adminFault)][ at SyncInvokeContents(Object , Object[] , Object[] )][ at System.ServiceModel.Dispatcher.SyncMethodInvoker.I nvoke(Object instance, Object[] inputs, Object[]& outputs)][ at System.ServiceModel.Dispatcher.DispatchOperationRu ntime.InvokeBegin(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage5(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage31(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.MessageRpc.Process( Boolean isOperationContextSet)][ at System.ServiceModel.Dispatcher.ChannelHandler.Disp atchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)][ at System.ServiceModel.Dispatcher.ChannelHandler.Hand leRequest(RequestContext request, OperationContext currentOperationContext)][ at System.ServiceModel.Dispatcher.ChannelHandler.Asyn cMessagePump(IAsyncResult result)][ at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFra me(IAsyncResult result)][ at System.ServiceModel.Diagnostics.TraceUtility.<>c__ DisplayClass4.<CallbackGenerator>b__2(AsyncCallbac k callback, IAsyncResult result)][ at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)][ at System.Runtime.InputQueue`1.AsyncQueueReader.Set(I tem item)][ at System.Runtime.InputQueue`1.EnqueueAndDispatch(Ite m item, Boolean canDispatchOnThisThread)][ at System.Runtime.InputQueue`1.EnqueueAndDispatch(T item, Action dequeuedCallback, Boolean canDispatchOnThisThread)][ at System.ServiceModel.Channels.SingletonChannelAccep tor`3.Enqueue(QueueItemType item, Action dequeuedCallback, Boolean canDispatchOnThisThread)][ at System.ServiceModel.Channels.HttpChannelListener.H ttpContextReceived(HttpRequestContext context, Action callback)][ at System.ServiceModel.Activation.HostedHttpTransport Manager.HttpContextReceived(HostedHttpRequestAsync Result result)][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.HandleRequest()][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.BeginRequest()][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.OnBeginRequest(Object state)][ at System.Runtime.IOThreadScheduler.ScheduledOverlapp ed.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)][ at System.Runtime.Fx.IOCompletionThunk.UnhandledExcep tionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)][ at System.Threading._IOCompletionCallback.PerformIOCo mpletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)])
    2013-02-23 05:36:19,932 ERROR TID(8) LOGGER(LogUtility) MSG(Exception: (DataStorageAdminLockDBCreationException, )(UnauthorizedAccessException, Access to the path 'R:\Revit_Server_2013\Projects\super.lock' is denied.) StackTrace: [ at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)][ at System.Environment.get_StackTrace()][ at Autodesk.Revit.RS.Common.ClientServer.Helper.Utils .LogUtils.logException(Exception ex)][ at Autodesk.Revit.RS.Common.ClientServer.Helper.Utils .LogUtils.LogMessage(Exception ex)][ at DataStorageLocks.LockDatabases.AdminTextLockDB.cre ateDB(Boolean bOverwrite)][ at DataStorageLocks.LockDatabases.AdminTextLockDB.ope nDB(Boolean bReadOnly)][ at DataStorageLocks.AdminLock.AllRecords()][ at DataStorage.Admin.Service.AdminServiceImplementati on.Contents(ServiceSessionToken sessionToken, String executingServerName_NULL, String relativeFolderPath, AdminFault& adminFault)][ at DataStorage.Admin.Service.AdminService.Contents(Se rviceSessionToken sessionToken, String executingServerName, String relativeFolderPath, AdminFault& adminFault)][ at SyncInvokeContents(Object , Object[] , Object[] )][ at System.ServiceModel.Dispatcher.SyncMethodInvoker.I nvoke(Object instance, Object[] inputs, Object[]& outputs)][ at System.ServiceModel.Dispatcher.DispatchOperationRu ntime.InvokeBegin(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage5(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage31(MessageRpc& rpc)][ at System.ServiceModel.Dispatcher.MessageRpc.Process( Boolean isOperationContextSet)][ at System.ServiceModel.Dispatcher.ChannelHandler.Disp atchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)][ at System.ServiceModel.Dispatcher.ChannelHandler.Hand leRequest(RequestContext request, OperationContext currentOperationContext)][ at System.ServiceModel.Dispatcher.ChannelHandler.Asyn cMessagePump(IAsyncResult result)][ at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFra me(IAsyncResult result)][ at System.ServiceModel.Diagnostics.TraceUtility.<>c__ DisplayClass4.<CallbackGenerator>b__2(AsyncCallbac k callback, IAsyncResult result)][ at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)][ at System.Runtime.InputQueue`1.AsyncQueueReader.Set(I tem item)][ at System.Runtime.InputQueue`1.EnqueueAndDispatch(Ite m item, Boolean canDispatchOnThisThread)][ at System.Runtime.InputQueue`1.EnqueueAndDispatch(T item, Action dequeuedCallback, Boolean canDispatchOnThisThread)][ at System.ServiceModel.Channels.SingletonChannelAccep tor`3.Enqueue(QueueItemType item, Action dequeuedCallback, Boolean canDispatchOnThisThread)][ at System.ServiceModel.Channels.HttpChannelListener.H ttpContextReceived(HttpRequestContext context, Action callback)][ at System.ServiceModel.Activation.HostedHttpTransport Manager.HttpContextReceived(HostedHttpRequestAsync Result result)][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.HandleRequest()][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.BeginRequest()][ at System.ServiceModel.Activation.HostedHttpRequestAs yncResult.OnBeginRequest(Object state)][ at System.Runtime.IOThreadScheduler.ScheduledOverlapp ed.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)][ at System.Runtime.Fx.IOCompletionThunk.UnhandledExcep tionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)][ at System.Threading._IOCompletionCallback.PerformIOCo mpletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)])




    -----------------------


    System specs:


    OS Name Microsoft Windows Server 2008 R2 Standard
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name REVSRV
    System Manufacturer Supermicro
    System Model X9DR3-F
    System Type x64-based PC
    Processor Intel(R) Xeon(R) CPU E5-2640 0 @ 2.50GHz, 2501 Mhz, 6 Core(s), 12 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 1.1, 10/3/2012
    SMBIOS Version 2.7
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name Not Available
    Time Zone Eastern Standard Time
    Installed Physical Memory (RAM) 32.0 GB
    Total Physical Memory 32.0 GB
    Available Physical Memory 29.4 GB
    Total Virtual Memory 63.9 GB
    Available Virtual Memory 61.2 GB
    Page File Space 32.0 GB
    Page File C:\pagefile.sys


    -----------------------

  2. #2
    Junior Member scott.settles's Avatar
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    Regarding this error...

    2013-02-23 05:36:19,782 ERROR TID(8) LOGGER(LogUtility) MSG(Exception: (DataStorageAdminLockDBCreationException, )(UnauthorizedAccessException, Access to the path 'R:\Revit_Server_2013\Projects\super.lock' is denied.)

    Add "Network Service" with write/modify permissions to the folder R:\Revit_Server_2013\Projects

    If applicable, add an exception to your antivirus for this folder as well to prevent any conflicts.

    Restart IIS and try the admin again.
    Last edited by scott.settles; February 28th, 2013 at 07:01 AM.

  3. #3
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    Quote Originally Posted by scott.settles View Post
    Regarding this error...

    2013-02-23 05:36:19,782 ERROR TID(8) LOGGER(LogUtility) MSG(Exception: (DataStorageAdminLockDBCreationException, )(UnauthorizedAccessException, Access to the path 'R:\Revit_Server_2013\Projects\super.lock' is denied.)

    Add "Network Service" with write/modify permissions to the folder R:\Revit_Server_2013\Projects

    If applicable, add an exception to your antivirus for this folder as well to prevent any conflicts.

    Restart IIS and try the admin again.
    Thanks for the reply, Scott! Ironically, I ended up figuring it out several days ago after *hours* of opening up firewall ports, trial and error with permissions, and and making sure no Group Policy objects were having their way from the PDC.

    After adding LOCAL SYSTEM and NETWORK SERVICE, I'm down to one last error: Although I can manipulate the folders using Revit Admin, if I'm using Revit and try to use Save As to save a model into one of those folders on the server it starts to save the file then I get an "This operation could not be completed. Please try again. If this problem persists, save any changes to the models from the Revit server locally and contact your administrator." error. The file name is there but it's only a few kb in size, as if it started to save and then something stopped it.

    Any ideas? And thanks again for the help, much appreciated.

  4. #4
    Member Markus's Avatar
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    Consider the following steps, if you encounter this error during a new installation of Revit Server 2013.
    run the aspnet_regiis command from the .NET Framework folder.



    Command window as before, type "CD \" (without the quotation marks), press enter, type "CD C:\Windows\Microsoft.NET\Framework64\v4.0.30319" press enter, and then run the “aspnet_regiis –I” command.
    Last edited by Markus; March 20th, 2013 at 10:09 PM.

  5. #5
    Member jasonbailly's Avatar
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    You sure you don't have any model locks left after all of the earlier chaos?

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