Donate Now Goal amount for this year: 2500 USD, Received: 1627 USD (65%)

Page 1 of 2 12 LastLast
Results 1 to 10 of 12
Like Tree1Likes

Thread: Screen Sharing Programs

  1. #1
    Member
    Join Date
    August 1, 2013
    Location
    ABQ
    Posts
    200
    Current Local Time
    09:06 AM

    Screen Sharing Programs

    I am looking for screen sharing software recommendations. I would like to use it as an aid in troubleshooting and/or training users in our other offices. Primarily I've used GoTo for training and that's fine. However, it would be nice to have screen control showing how to accomplish tasks as a the users questions come up on active projects.

    So far I've tried joinme since it was free to use, but there was a lot of lag. Currently I'm looking into TeamViewer. A vendor used it to show me some add-in workflows and it seemed to work great. Even with three screens I didn't have to pull everything over to my primary monitor.

    I apologize if this has been covered, but I wasn't able to pull up any threads on the subject.

  2. #2
    Forum Co-Founder Twiceroadsfool's Avatar
    Join Date
    December 7, 2010
    Location
    Dallas, TX
    Posts
    10,175
    Current Local Time
    12:06 PM
    TeamViewer and LogMeIn both work awesome, when they are set up correctly (correct permissions, and such). ive used both. I prefer LMI, but thats just because ive used it more.

  3. #3
    The Moderator with No Imagination MPwuzhere's Avatar
    Join Date
    December 14, 2010
    Location
    Coeur d Alene, ID
    Posts
    4,779
    Current Local Time
    10:06 AM
    Join.me works pretty well when you have the paid version.. But agree with LMI too since I use that every day.

  4. #4
    Administrator Gordon Price's Avatar
    Join Date
    December 7, 2010
    Location
    Rotterdam, South Holland
    Posts
    3,048
    Current Local Time
    07:06 PM
    Is "GoTo" not GoToMeeting? I use GTM all the time, and screen control works really well. I also like that it's the most agnostic of the options I have tried. I can share my screen running Windows in Parallels on a Mac and someone in Windows can drive, and I can demo to someone on an iPad or Android tablet or what have you. Not sure I would trust the conversion between touch input and mouse input to let a tablet viewer drive my Windows VM, but for the described problem it seems like it would do the job. Now, for the other user to share their screen and give you control they do need to be using the full program, not the web viewer, but I suspect that is true of any screen sharing solution.

  5. #5
    Forum Co-Founder Twiceroadsfool's Avatar
    Join Date
    December 7, 2010
    Location
    Dallas, TX
    Posts
    10,175
    Current Local Time
    12:06 PM
    LMI and TV have things that are handy for working through technical issues, too: you don't lose connection if you log out of the machine (as long as they stay on the Internet) control alt delete and task manager plus UAC are all accessible, and you can get on without the other person having to do anything. Haha.

  6. #6
    Administrator Gordon Price's Avatar
    Join Date
    December 7, 2010
    Location
    Rotterdam, South Holland
    Posts
    3,048
    Current Local Time
    07:06 PM
    Well, there are those.

  7. #7
    Moderator Drew's Avatar
    Join Date
    December 9, 2010
    Location
    Perth, Western Australia
    Posts
    689
    Current Local Time
    01:06 AM
    We use WebEx and Jabber.
    Both OK, but I suspect Jabber is still causing issues with WSM. >

  8. #8
    Moderator
    "RFO 2012 Spelling Bee Champion"
    Alex Cunningham's Avatar
    Join Date
    December 8, 2010
    Location
    Northern California
    Posts
    3,567
    Current Local Time
    10:06 AM
    Does your office utilize some sort of IM client like Lync? That has a screen share that's both easy and works very well. I mention trying to use existing software because you will most likely have to deal with IT deploying any software you need. Giving remote access to the whole office is going to be a difficult sell. Ask your IT department what software they are currently using for remote control. The other part is going to be dealing up keeping what ever software it is up to date. I use TeamViewer personally but the constant updating is exhausting even with the few computers I use it on. Keep this in mind with any software.

    One that I haven't seen mentioned in this thread is VNC Viewer. Its lightweight and integrates well with domains.

  9. #9
    Member
    Join Date
    August 1, 2013
    Location
    ABQ
    Posts
    200
    Current Local Time
    09:06 AM
    Quote Originally Posted by Gordon Price View Post
    Is "GoTo" not GoToMeeting? I use GTM all the time, and screen control works really well. I also like that it's the most agnostic of the options I have tried. I can share my screen running Windows in Parallels on a Mac and someone in Windows can drive, and I can demo to someone on an iPad or Android tablet or what have you. Not sure I would trust the conversion between touch input and mouse input to let a tablet viewer drive my Windows VM, but for the described problem it seems like it would do the job. Now, for the other user to share their screen and give you control they do need to be using the full program, not the web viewer, but I suspect that is true of any screen sharing solution.
    I'm a full noob when it comes to this topic. Does GoTo allow for clipboard passthrough and file transfer?

    Quote Originally Posted by Alex Cunningham View Post
    Does your office utilize some sort of IM client like Lync? That has a screen share that's both easy and works very well. I mention trying to use existing software because you will most likely have to deal with IT deploying any software you need. Giving remote access to the whole office is going to be a difficult sell. Ask your IT department what software they are currently using for remote control. The other part is going to be dealing up keeping what ever software it is up to date. I use TeamViewer personally but the constant updating is exhausting even with the few computers I use it on. Keep this in mind with any software.

    One that I haven't seen mentioned in this thread is VNC Viewer. Its lightweight and integrates well with domains.
    We don't use an IM client like you describe, that does sound nice. Our IT uses Bomgar, which I believe I was told it was pricey.

  10. #10
    Forum Co-Founder Twiceroadsfool's Avatar
    Join Date
    December 7, 2010
    Location
    Dallas, TX
    Posts
    10,175
    Current Local Time
    12:06 PM
    Quote Originally Posted by chompi0n View Post
    I'm a full noob when it comes to this topic. Does GoTo allow for clipboard passthrough and file transfer?
    Log Me in Does. And you can transfer files without the other user even knowing you are there. :O :O
    thetragicjoy likes this.

Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 0
    Last Post: January 6th, 2015, 11:15 AM
  2. Rendering Programs
    By dzatto in forum Rendering and Gallery
    Replies: 74
    Last Post: February 4th, 2014, 08:33 PM
  3. Structural Analysis Programs
    By dbakerstl in forum Structure - Interoperability
    Replies: 7
    Last Post: July 2nd, 2012, 05:39 PM
  4. Replies: 0
    Last Post: June 1st, 2012, 03:22 AM
  5. Daylighting Simulation programs or add-ins
    By scottcwaelde in forum Architecture and General Revit Questions
    Replies: 6
    Last Post: December 23rd, 2011, 05:28 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •