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Thread: Long shot - revit & office 365 issue

  1. #1
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    Long shot - revit & office 365 issue

    I've posted essentially the same thing in the Autodesk community, so forgive the cross-posting...

    This is a long shot, but let's see if anyone else has run across this. We are having issues with losing connection with the central file, and we've pretty much narrowed it down to a conflict with Office 365 (open to other suggestions as to the issue, of course). Here's how we set up our projects:

    The revit central file resides in a project specific folder on our local server. That project specific folder is synced up with a corresponding site on Office 365, so we basically have a cloud copy of everything in that folder. We've not set this up specifically for sharing the revit file, but so that the consultants, clients and contractors can have (near) instant access to relevant files (our consultants aren't on revit, so the revit file doesn't leave our office). Additionally, they can 'upload' files to the office 365 site that will then (near) instantly appear in the corresponding local server folder.

    Until recently, office 365 had a limit to the number of files that could be synced, something like 20,000. So we had a not-ideal workaround in place that let us sync files to office 365 and kinda-sorta share files with clients/contractors/consultants as described above. With that said, Microsoft has dropped the data cap, and on our latest project we're testing out using the sync feature of Office 365 to streamline everything.

    It's working out well, with the exception of Revit: every day or two (sometimes twice a day), in the process of synchronizing with central, we'll get a message that the central file has been rolled back to a previous version (or something to that effect), and we can no longer sync with central. Around the same time we run into this problem, we're also finding a copy of the central file (in the same folder location as the real central file) that has our server name appended to the end. So, if our central file is named '12345-project.rvt', this copy is named '12345-project_Server-01.rvt'. It's just been myself and another guy working on this test project, so I know nobody is actually copying or moving around the central file. Given the sporadic nature of this problem, our best guess as to the issue is that as one of us is attempting to sync to central, Office 365 is running it's sync, which (maybe?) freaks out Office 365 and somehow moves/messes with our central file, thus cutting of our local file connection to the central.


    Phew...

    Anyone else seen anything remotely close to this? Anyone use Office 365 in a similar way? I'll admit to having a limited understanding of how the Office 365 sync is set up, so if I've said anything that doesn't make sense just ask and I'll try to clarify.

  2. #2
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    I suggest trying the same setup with A360. It's made by Autodesk, so maybe it will play nice with Revit.

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    I honestly hadn't considered A360, but after looking into it/thinking about it, I don't think that's quite the right fix for us. For one, we're already using 365 for our office email, so it's not going away anytime soon - and a big part of using 365's built in project sites was so that we could consolidate where we have everything (before going to the 365's sites, we had been using sharefile for the same purpose). Also, the actual sharing of our Revit file is not a concern at the moment, nor even a goal - we're trying to share our project folder as a whole, which just happens to be where the central file resides (we've talked about sticking the revit file in a non-365 synced folder as a possible workaround, but again, we're trying to streamline things..)

    Thanks for the suggestion, though.

  4. #4
    Forum Co-Founder Twiceroadsfool's Avatar
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    The fact that server - 01 is getting appended to the end of the files copy indicates that Revit is convinced the server is opening a local copy of it. My guess is the copying action from office 365 is somehow interfering with the Revit file while you are all working in it.

    It's well documented that you don't really want to have a live Revit model in a folder that's getting copied around by an application like Dropbox. If I were you I'd get that model out of that folder right quick.
    TRWhitehead likes this.

  5. #5
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    Most likely its the syncing action that's the issue. Once the central is copied to the O365 folder it's no longer the central file. Years ago we tried using shadow copy to sync across a WAN and had nothing but problems! Put the Revit files in a non-syncing folder. Since this piece of O365 is Sharepoint based you should be able to configure a template.

    Good Luck!

  6. #6
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    Quote Originally Posted by kmgates View Post
    we're trying to share our project folder as a whole, which just happens to be where the central file resides (we've talked about sticking the revit file in a non-365 synced folder as a possible workaround, but again, we're trying to streamline things..)

    Thanks for the suggestion, though.
    You can share a folder in A360. I am talking about the storage drive, not the projects.
    Last edited by Revitaoist; December 16th, 2015 at 11:06 PM.

  7. #7
    Mr. Revit OpEd
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    You can do this with stand-alone (single user) Revit project files all day. You CANNOT for any that use worksets. File mirroring and folder sharing applications manage files at the file level, not at the element level which is what Revit is doing. All common hosting solutions only address simple file access which is NOT what Revit's Worksharing is at all.

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