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    PDF not printing

    I've done all the Google trouble shooting I can. Nothing is working. I've been running Revit with Adobe PDF since 2009, never had an issue. Now it won't plot. Anyone else having issues? Anyone have a solution? Please don't tell me to use blue beam or cute PDF or whatever. I'd like to get adobe to work. I'm thinking maybe a windows update screwed it up? I don't know.

    Oh, I have 2 identical machines (work and home) and it's doing it on both.
    Dan

    #2
    Dan,
    I made a post about this a while ago, and I didn't get much response apart from bluebeam mentions. But I need a printer that is within a student's budget and one they can understand for everything else they do in the course. These two problems started when we started running R2017 in January.
    So, here's the work around I found.

    If you problem is multi sheet printing and PDF hangs on the creation of the first sheet, then set everything up in the printer interface, and before you print, do a print preview of current sheet. (Be on a sheet view when you do this). Then click the print button top left of the preview, come back to the printer interface and print the set of sheets. Works every time.

    If you problem is some of the buttons are greyed out, I have seen this a fair bit this year with the students, and myself. It's fun when I have 30 people watching. Not.
    There is no rhyme or reason for this behaviour, just exit the printer window, then come back to it a few times. Or maybe restart revit. It is an arbitrary one.

    The second one doesn't happen a lot to me, but the first one is a permanent problem with R2017 and Adobe. I am hoping when I install 2018 later on in year, that will go away. Then something else just as tricky will take its place. :-(
    Motorbike riding is one long bezier curve

    Comment


      #3
      If Revit crashed, recommend that you delete the Revit preferences in the Windows Registry. HKEY_CURRENT_USER\SOFTWARE\Autodesk\Revit\%RevitVe rsion%\Workspace\ Either delete or rename this Registry branch.
      Last edited by Markus; August 29, 2017, 05:47 PM.

      Comment


        #4
        Thanks for the input guys. The one thing that seems to work so far is to set up PDF so that it prints to a default folder. I did read about this workaround a while ago, but really want to be able to choose the directory I put my PDF's in. Alas, I had no choice but to go ahead and use a default folder. So far, so good.

        Biff, I'm running 2018.1 so there's a chance it'll still happen. I did contact Autodesk and it's a known issue that they are apparently working on.
        Last edited by dzatto; August 29, 2017, 08:19 PM.
        Dan

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          #5
          Never thought/needed default folder. What exactly is the problem dan? Does it come up with some buttons greyed out? If it continues in 2018 with the same probs i see in 2017 (not necessarily your problems), ill be pretty ******.
          Peter
          Last edited by biff; August 30, 2017, 12:11 AM.
          Motorbike riding is one long bezier curve

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            #6
            It just won't print. The adobe pop (where it shows progress) just freezes and nothing happens. Very frustrating.
            Dan

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              #7
              I just reread your post and tried your first suggestion and it worked. That's so weird. I think that workflow beats sending everything to a default folder without being able to name it. The other issue with that is if you print more than once, it will overwrite what you just printed (since it's always the same name). So you have to print, go to documents, move or rename, print, go back to documents, etc etc. Big pain in the ass.
              Dan

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                #8
                Originally posted by dzatto View Post
                I just reread your post and tried your first suggestion and it worked. That's so weird. I think that workflow beats sending everything to a default folder without being able to name it. The other issue with that is if you print more than once, it will overwrite what you just printed (since it's always the same name). So you have to print, go to documents, move or rename, print, go back to documents, etc etc. Big pain in the ass.
                The PDF issue has been around for a couple of years now, but what I found works is to Print Preview, and then hit Print. Always works for me. As long as you set up your job, hit Print Preview, close the preview and then hit Print, it works. Even if you're printing multiple sheets to a single PDF, set it to one sheet first, hit the Preview, then change it back to your multiple set print, and then hit Print.

                For some reason we also have to do this to print to our Kip plotter out of Revit - hit Preview first or the plots just won't come out. So I think it's definitely some sort of Revit issue.

                Comment


                  #9
                  Originally posted by dzatto View Post
                  I've done all the Google trouble shooting I can. Nothing is working. I've been running Revit with Adobe PDF since 2009, never had an issue. Now it won't plot. Anyone else having issues? Anyone have a solution? Please don't tell me to use blue beam or cute PDF or whatever. I'd like to get adobe to work. I'm thinking maybe a windows update screwed it up? I don't know.

                  Oh, I have 2 identical machines (work and home) and it's doing it on both.
                  The bigger question is: Around the time that it stopped working, what things have changed?

                  1. You mentioned a Windows Update. Did you perform windows updates on both machines around the same time, and both stopped working?
                  2. Is there a chance Adobe updated the printer software or drivers? (Did you get an *update adobe* pop up at some point on either or both machines?

                  People like to just start clicking *update* to stuff on machines, because they think the latest is always the best answer, and it isnt.

                  FWIW, the issues with the "Default Folder" in SOME of the PDF writers, are not issues with Revit, they are issues with how their printer drivers assume they know where the files should go, and so on.

                  For instance, with Bluebeam (even though i know: you dont use Bluebeam( there are three options for autonaming and auto saving PDFS: Put them in Current Folder, put them in Source File Folder, and put them in Predetermined Folder (like what you are describing).

                  If you want the ability to make INDIVIDUAL PDF's (which i demand), and NOT have to click OK or name them one at a time, you HAVE to (with Bluebeam) use Predetermined Folder with Revit. Why? Its a known issue (or at least it was in Revu 2015) that it gets confused about Source Folder, since the central is in one place and the local is in another. And it ends up not putting the PDF's in either folder, LOL. So i have a folder on my desktop called PDF, and thats where all my plots go. Even better, this allows you to configure BB so that the "half the sheets are rotated 90 degrees mysteriously" problem goes away too.

                  My guess is something within the Adobe plot settings (not in Revit... In the ADOBE plotter settings) has changed, and its now confused. Wouldnt be that hard to track it down... But i dont have the adobe plotter here.
                  Aaron "selfish AND petulant" Maller |P A R A L L A X T E A M | Practice Technology Implementation
                  @Web | @Twitter | @LinkedIn | @Email

                  Comment


                    #10
                    Honestly, I assumed it may be an update because it happened on both machines around the same time. Unfortunately, I have windows set to auto update so I don't really know what was updated whenever I noticed the issue. I'm pretty sure Adobe didn't update anything.

                    I can choose my own default folder, but I don't like that workflow. I'd much rather be able to pick my own directory and name my file whatever I need it to be. That's not an adobe or revit issue, just a personal preference.

                    The fact that going to a sheet and doing a preview, then backing out and plotting whatever multi sheet stuff I need to plot works tells me it's probably a Revit issue. I don't know. At least there's a work around.
                    Dan

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