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    Revit and Remote Desktop

    Hi all. I'm having trouble getting Revit to work correctly using Remote Desktop (for an employee who is relocating). I can connect remotely to the host workstation, and Revit will start up fine, but the Ribbon never loads, even though commands will work if I click in the general area where the buttons should be. I'm having the exact same problem with ACA 2010, but not with any other programs (MS Office Suite, Adobe Suite, etc.), which leads me to believe it's an Autodesk-specific problem.

    It may also have something to do with the fact that my laptop (client) is running Windows XP x32 and the (host) machine I'm connecting to is running Windows 7 x64, but I don't know for sure.

    Anyone care to shed some light on the subject?

    Thanks in advance,
    Ross

    Arcturis
    BIM Manager
    Associate Architect

    #2
    my office uses RDC for about 80% of their revit users... but i cant for the life of me remember what settings we had to modfiy to get RDC to run better for Revit. Its the holiday time right now and all my staff is gone. I will have to try and contact them to see if they remember. please stand by.
    -Alex Cunningham

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      #3
      Thanks Alex. Look forward to hearing from you.

      Arcturis
      BIM Manager
      Associate Architect

      Comment


        #4
        I would be interested in seeing the solution to this as well as we have had a number of clients with the same issue using remote desktop. This problem doesn't seem to crop up on any other remote applications we have had clients use, only this one.

        Comment


          #5
          my recomendation:
          you will need to download the aproved autodesk video drive, uninstall there current video driver, remove there video card from there computer, reset the card, in another slot if possible, install new drivers, setup a rdp connection using LAN settings and should fix issue.

          you may be experiencing some more issues being cross OS platforms, and 32bit and 64bit. the best rule of thumb is to keep both server and client the same.

          just my 2 cents
          -Alex Cunningham

          Comment


            #6
            I've dropped RDC in favor of Logmein. Just so much easier if you're connecting to machines that are setup with multiple monitors.
            Brian Beck
            Project Coordinator - Stantec
            http://www.linkedin.com/pub/brian-beck/4b/57a/332

            Comment


              #7
              Originally posted by Dive_Syko View Post
              I've dropped RDC in favor of Logmein. Just so much easier if you're connecting to machines that are setup with multiple monitors.
              W7 version of RDC supports mulit displays, but only on W7 client to W7 server.

              I have also used Logmein.com It uses script logic as a backend i beleive. Some companies use script logic for their network, could would hand in hand.
              Last edited by Alex Cunningham; December 23, 2010, 04:51 PM.
              -Alex Cunningham

              Comment


                #8
                hi there, don't want to disturb, but I've got some problems with Logmein and Revit.
                All controls works fine, but I have nothing on the main screen of Revit. Ribbon and browser are here, but the middle of the screen is white.
                Is this only a graphic card problem?
                For the rest, Logmein works fine with my Iphone ;-)
                Thanx for your advices.
                Julien
                "Au royaume des aveugles, les borgnes sont mal vus!"
                P. DAC
                Follow me on Twitter @Jbenoit44 - Blog: http://aecuandme.wordpress.com/

                Comment


                  #9
                  Hi Alex.
                  Both computers are running with Autodesk-approved drivers, and unfortunately I can't swap out the video card because it's a laptop. Also, Revit works fine when logged into each computer (not remotely), so I doubt the video card is the issue. I'm pretty sure the issue has to do with it being cross-platform (XP to 7), but I won't have a chance to test it out until next week when I have an XP host machine set up. I'll update the post when I get a chance.

                  Originally posted by Alex Cunningham View Post
                  my recomendation:
                  you will need to download the aproved autodesk video drive, uninstall there current video driver, remove there video card from there computer, reset the card, in another slot if possible, install new drivers, setup a rdp connection using LAN settings and should fix issue.

                  you may be experiencing some more issues being cross OS platforms, and 32bit and 64bit. the best rule of thumb is to keep both server and client the same.

                  just my 2 cents

                  Arcturis
                  BIM Manager
                  Associate Architect

                  Comment


                    #10
                    Update: I was able to connect remotely to another machine that is also running XP, and had no problems with the ribbon displaying in either Revit or ACA, so the issue must have been that I was trying to work cross-platform (XP to 7). Thanks to all who offered suggestions.


                    Originally posted by rosskirby View Post
                    Hi all. I'm having trouble getting Revit to work correctly using Remote Desktop (for an employee who is relocating). I can connect remotely to the host workstation, and Revit will start up fine, but the Ribbon never loads, even though commands will work if I click in the general area where the buttons should be. I'm having the exact same problem with ACA 2010, but not with any other programs (MS Office Suite, Adobe Suite, etc.), which leads me to believe it's an Autodesk-specific problem.

                    It may also have something to do with the fact that my laptop (client) is running Windows XP x32 and the (host) machine I'm connecting to is running Windows 7 x64, but I don't know for sure.

                    Anyone care to shed some light on the subject?

                    Thanks in advance,
                    Ross

                    Arcturis
                    BIM Manager
                    Associate Architect

                    Comment

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