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Revit 2011 crashes on my 64 - Intel Core 2 Duo 2.6 GHz, 4gb RAM..

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    Revit 2011 crashes on my 64 - Intel Core 2 Duo 2.6 GHz, 4gb RAM..

    Hi, little confused here and need some adwise.. (sry about my Norwegian/ Eng)

    I know the system requirements for 2011 Revit Arch., but reading around on the net
    I`m getting a little confused about whats working and whats not..

    Problem: I can quickly open and MOVE/LOOK around i revit, but clicking home/new wall.. it crashes.. with this text at the end of the journal:

    Jrn.Directive "JournalDataChainOption" _
    , "Walls", 1
    ' 0:< <<Begin build CT>>
    '
    'Edit mode: IDR_COMMON
    'Command: ID_OBJECTS_WALL
    'Category: 0
    'Bar list:
    ' Dialog_Revit_DynamicLabelDBar
    ' Dialog_Revit_FamilyBar
    ' Dialog_Essentials_CurveCreate
    ' Dialog_Essentials_LevelSelectionWString
    ' Dialog_HostObj_KeyRefDlg
    ' Dialog_Essentials_WallProp
    '
    '
    '************************************************* **********
    'CT [Modify | Place Wall]:
    ' {1} spacer_shr
    ' {20} DPPanel
    '
    'Cache:
    '
    '************************************************* **********
    '<<End build CT>>
    ' 0:< Delta VM: Avail -3 -> 8387028 MB, Used +14 -> 544 MB, Peak +13 -> 544 MB; RAM: Avail -15 -> 1864 MB, Used +16 -> 531 MB, Peak +8 -> 531 MB
    ' 0:< Exception occurred
    'C 09-May-2011 17:57:10.666; 0:< ExceptionCode=0xc0000090 ExceptionFlags=0x00000000 ExceptionAddress=000007FEE7E1E1EA
    ' 0:< System (MB) [Available / Total ] [Revit Memory Usage (MB) ]
    ' 0:< RAM Statistics: 1864 / 4093 531=InUse 531=Peak
    ' 0:< VM Statistics: 8387028 / 8388607 544=InUse 544=Peak
    ' 0:< 0000000041D17728 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
    ' 0:< 0000000041D17828 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
    ' 0:< 0000000041D17928 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
    ' 0:< 0000000041D17A28 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
    ' 0:< 0000000041D17B28 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
    ' 0:< 0000000041D17C28 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
    ' 0:< 0000000041D17D28 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
    ' 0:< 0000000041D17E28 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
    ' 0:< TaskDialog "A fatal error has occurred. The application will be terminated. You have the opportunity to save recovery files for all of your changed projects.Would you like to save a recovery file?."
    'Id : TaskDialog_Unrecoverable_Error
    'Command Links:
    '1001 : Save recovery file under new name and exit
    '1002 : Exit without save
    'DefaultButton : 1001
    ' 0:< Delta VM: Avail -19 -> 8387010 MB, Used +3 -> 548 MB, Peak +3 -> 548 MB; RAM: Avail -4 -> 1860 MB, Used +3 -> 534 MB, Peak +3 -> 534 MB
    ' 0:< DBG_WARN: TaskDialog Exception::
    'External component has thrown an exception.: line 96 of .\TaskDialog\AdWindowsTaskDialog.cpp.
    'H 09-May-2011 17:57:10.838; 0:<
    Jrn.Data "TaskDialogResult" _
    , "A fatal error has occurred. The application will be terminated. You have the opportunity to save recovery files for all of your changed projects.Would you like to save a recovery file?.", _
    "<unknown>", "-1"
    ' 0:< DBG_WARN: Invalid TaskDialog response. For more details, see the wiki article: http://wiki/display/aeceng/Revit+Tas...alogs-DBGWARN: line 320 of .\Dialog\ATaskDialog.cpp.
    ' 0:< DBG_WARN: TaskDialog_Recoverable_Error: line 378 of .\Document\DocHook.cpp.
    'C 09-May-2011 17:57:10.838; 0:< program terminated


    Autodesk says:
    The Software Requirements for 64-Bit Autodesk Revit 2011 Architecture
    Operation Systems for Revit 2011:

    - Microsoft Windows Vista 64-bit

    - Intel Pentium 4 or AMD Athlon dual-core processor with 3.0 GHz or higher with SSE2 technology or Quad Core Intel Xeon with 3.20 GHz, 8M L3, 6.4GT/s Turbo or equivalent AMD processor (recommended)
    - Minimum of 3 GB RAM (8 GB of RAM is optimal)
    - Minimum of 5 GB free hard disk space to install Revit
    - Display with a minimum of 1,280 x 1,024 pixels with true color
    - Graphic Device and adapter with 24-bit color, minimum of 256 MB RAM, DirectX 9 with Shader Model 3 for advanced graphics


    For system info on my 2 year old pc I got:
    Dell Precision M6300 -

    Processor Intel(R) Core(TM)2 Duo CPU T9500 @ 2.60GHz
    Memory (RAM) 4,00 GB
    Graphic card NVIDIA Quadro FX 3600M, Dedicated 512 mb
    Gamegraphic 2303mb total
    Shared system memory 1791 mb
    Primer harddrive 81GB free memory
    Screen 1920x1200

    Win Vista Ultimate 64
    DX 9

    Question:
    Where does it go wrong? Is it cos I need 3.0 GHz processor?
    Is there any way around, let`s say I can dedicate more memory or RAM to program?

    Thanks in advance for comments and help here!

    All the best from cadtilt

    #2
    As long you as don't have other problems with the hardware I don't think that's the problem. Have you updated all drivers? Have you reinstalled revit?

    Sent from my X10i using Tapatalk

    Comment


      #3
      I'm totally not into API programming and stuff, but reading your journal it looks like this line gives a clue:
      'External component has thrown an exception.: line 96 of .\TaskDialog\AdWindowsTaskDialog.cpp.
      Don't know if this is a native Revit thing, or if it's caused by a add-in of some sort.
      Arjan Ikink, BIM-engineer at PHB Deventer
      LinkedIn

      Comment


        #4
        Hi.
        Thanks for helping.
        XepheX, I will try to reinstall it once more..
        ikinks, You are maybe right.. but I have no clue what that line means..

        Thanks again for replying!
        cadtilt

        Comment


          #5
          From what I can tell TaskDialog is an APi component used to open dialogs from 3rd party revit addins. Try removing all revit addins that may have been installed and go from there.
          .Carl - Architect, BIM Manager, Father, Husband, Coach, Player, Disc Tosser, Driver... not necessarily in that order.

          Free Revit Chat | Cre8iveThings Blog | Live Architecture! | Past Live Architecture!

          Comment


            #6
            Revit Crashes

            Originally posted by cadtilt View Post
            Hi, little confused here and need some adwise.. (sry about my Norwegian/ Eng)

            I know the system requirements for 2011 Revit Arch., but reading around on the net
            I`m getting a little confused about whats working and whats not..

            Problem: I can quickly open and MOVE/LOOK around i revit, but clicking home/new wall.. it crashes.. with this text at the end of the journal:

            Jrn.Directive "JournalDataChainOption" _
            , "Walls", 1
            ' 0:< <<Begin build CT>>
            '
            'Edit mode: IDR_COMMON
            'Command: ID_OBJECTS_WALL
            'Category: 0
            'Bar list:
            ' Dialog_Revit_DynamicLabelDBar
            ' Dialog_Revit_FamilyBar
            ' Dialog_Essentials_CurveCreate
            ' Dialog_Essentials_LevelSelectionWString
            ' Dialog_HostObj_KeyRefDlg
            ' Dialog_Essentials_WallProp
            '
            '
            '************************************************* **********
            'CT [Modify | Place Wall]:
            ' {1} spacer_shr
            ' {20} DPPanel
            '
            'Cache:
            '
            '************************************************* **********
            '<<End build CT>>
            ' 0:< Delta VM: Avail -3 -> 8387028 MB, Used +14 -> 544 MB, Peak +13 -> 544 MB; RAM: Avail -15 -> 1864 MB, Used +16 -> 531 MB, Peak +8 -> 531 MB
            ' 0:< Exception occurred
            'C 09-May-2011 17:57:10.666; 0:< ExceptionCode=0xc0000090 ExceptionFlags=0x00000000 ExceptionAddress=000007FEE7E1E1EA
            ' 0:< System (MB) [Available / Total ] [Revit Memory Usage (MB) ]
            ' 0:< RAM Statistics: 1864 / 4093 531=InUse 531=Peak
            ' 0:< VM Statistics: 8387028 / 8388607 544=InUse 544=Peak
            ' 0:< 0000000041D17728 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
            ' 0:< 0000000041D17828 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
            ' 0:< 0000000041D17928 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
            ' 0:< 0000000041D17A28 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
            ' 0:< 0000000041D17B28 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
            ' 0:< 0000000041D17C28 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
            ' 0:< 0000000041D17D28 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
            ' 0:< 0000000041D17E28 CompactMemoryManager Memory Statistics: 2 MB with 0 MB view
            ' 0:< TaskDialog "A fatal error has occurred. The application will be terminated. You have the opportunity to save recovery files for all of your changed projects.Would you like to save a recovery file?."
            'Id : TaskDialog_Unrecoverable_Error
            'Command Links:
            '1001 : Save recovery file under new name and exit
            '1002 : Exit without save
            'DefaultButton : 1001
            ' 0:< Delta VM: Avail -19 -> 8387010 MB, Used +3 -> 548 MB, Peak +3 -> 548 MB; RAM: Avail -4 -> 1860 MB, Used +3 -> 534 MB, Peak +3 -> 534 MB
            ' 0:< DBG_WARN: TaskDialog Exception::
            'External component has thrown an exception.: line 96 of .\TaskDialog\AdWindowsTaskDialog.cpp.
            'H 09-May-2011 17:57:10.838; 0:<
            Jrn.Data "TaskDialogResult" _
            , "A fatal error has occurred. The application will be terminated. You have the opportunity to save recovery files for all of your changed projects.Would you like to save a recovery file?.", _
            "<unknown>", "-1"
            ' 0:< DBG_WARN: Invalid TaskDialog response. For more details, see the wiki article: http://wiki/display/aeceng/Revit+Tas...alogs-DBGWARN: line 320 of .\Dialog\ATaskDialog.cpp.
            ' 0:< DBG_WARN: TaskDialog_Recoverable_Error: line 378 of .\Document\DocHook.cpp.
            'C 09-May-2011 17:57:10.838; 0:< program terminated


            Autodesk says:
            The Software Requirements for 64-Bit Autodesk Revit 2011 Architecture
            Operation Systems for Revit 2011:

            - Microsoft Windows Vista 64-bit

            - Intel Pentium 4 or AMD Athlon dual-core processor with 3.0 GHz or higher with SSE2 technology or Quad Core Intel Xeon with 3.20 GHz, 8M L3, 6.4GT/s Turbo or equivalent AMD processor (recommended)
            - Minimum of 3 GB RAM (8 GB of RAM is optimal)
            - Minimum of 5 GB free hard disk space to install Revit
            - Display with a minimum of 1,280 x 1,024 pixels with true color
            - Graphic Device and adapter with 24-bit color, minimum of 256 MB RAM, DirectX 9 with Shader Model 3 for advanced graphics


            For system info on my 2 year old pc I got:
            Dell Precision M6300 -

            Processor Intel(R) Core(TM)2 Duo CPU T9500 @ 2.60GHz
            Memory (RAM) 4,00 GB
            Graphic card NVIDIA Quadro FX 3600M, Dedicated 512 mb
            Gamegraphic 2303mb total
            Shared system memory 1791 mb
            Primer harddrive 81GB free memory
            Screen 1920x1200

            Win Vista Ultimate 64
            DX 9

            Question:
            Where does it go wrong? Is it cos I need 3.0 GHz processor?
            Is there any way around, let`s say I can dedicate more memory or RAM to program?

            Thanks in advance for comments and help here!

            All the best from cadtilt
            I am experiencing exactly the same problem. Both Revit Architecture 2011 and Revit MEP 2011 have worked for months. Suddenly, RAC crashes as soon as I pick an icon after opening a new or existing project. MEP crashes when I try to pick an object type from the drop down menu in the Properties palette. The error listed in the journal is the same.

            I installed RAC 2012 and MEP 2012 on the same machine, and they won't run at all.

            Intel 2.67 i7 CPU, 6.00 GB RAM, 500 GB HDD, nVidia 9800 GTX/+ graphics card (hardware acceleration turned off), Windows 7 Ultimate.

            Comment


              #7
              Wow, ok 2 people have the same problem but on completely different machines. Ok, let see if we can start looking for the main issuer here and start working from there.

              My first suggestion to both of you is to do a little cleaning up of your machines. Your first priority is to uninstall old programs you no longer use. Once that is done, do a disc cleanup. Simply go to your My Computer, right click on C drive and click on properties. Once you there, click on disc clean up. In the dialogue box that pops up make sure you tick on temporary folder and recycle bin. One of the things about revit is that it loves resources. If your recycle bin and temporary folder is full, it will crash revit. The reason is because your virtual memory uses the Temporary folder as "dumping" ground which your recycle bin is tied into.

              After this, do a defrag. This will at least allow windows to find information a little faster.

              Give us a shout if this helps out immediately. If not please post your direct X info files here. To get this, go to start run and type Dxdiag. It will give you box that will has all your system information. It will allow you to save a txt file of this info at the bottom right.

              Comment


                #8
                Turning off excess programs that may run in the background

                Open run and type msconfig

                general tab - choose "selective startup"
                Start up tab - uncheck everything that you don't need when you start the machine
                Services tab - uncheck any thing that is not critical
                Be careful not to turn off critical items.
                If you not sure what some of these are open my computer with right click to open computer management box
                find services and applications, open services, and behold there are all the programs and apps.
                It will give you a description of each and in properties of each item you can set to start automatically, manually, or disable.

                be careful
                Last edited by paul.richards; November 12, 2012, 04:28 AM.
                Every exit
                is an entrance
                to somewhere else :thumbsup:

                Comment

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