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Dell Latitude D630 & Revit 2011 Crashing

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    Dell Latitude D630 & Revit 2011 Crashing

    One of our users is using a Dell 630 (not ideal for sure) with Revit 2011. Here are the quick specs:

    Intel Core 2 Duo 2Ghz
    4GB of Ram
    6GB of Free Disc Space
    Mobile Intel 965 Express Chipset Family Display Adapter
    Windows XP Professional

    I've tried to enable the 3GB switch and it will not work with this machine. The graphics get all messed up even with the Userval set all the way down to 2400 (tried 2900 and -100 increments down to 2400).

    And suggestions to get it to function? We are just trying to do basic drawings here. No 3D rendering or anything. Thanks in advance!!!

    Here is the relevant section of the Journal file:


    ' 7:< [ISL] On open, Adler Checksum: 0x7fdc5762 [Q:\CA\LFCU\11CA20_LFCU_NorthridgeCA\1 SchematicPlans\11CA20_LFCU-Northridge.rvt] ' 98.123889 7:<<<Checking Checksum ' 6:< [ISL] Read last modification time: 11-Apr-2012 10:01:42 (UTC: 11-Apr-2012 14:01:42) ' 0.162867 7:<<<app infos and other global data ' 6:< File was saved in Autodesk Revit Architecture 2011 (Build: 20100903_2115(x64)) ' 7:< Delta VM: Avail -56 -> 1189 MB, Used +57 -> 354 MB, Peak +15 -> 354 MB; RAM: Avail -62 -> 2152 MB, Used +62 -> 413 MB, Peak +21 -> 413 MB ' 0.009932 8:<<<ET::repairModificationDatesOutOfSequence ' 7:< Loaded ElemTable: Size=408539 ' 0.606360 7:<<ElemTable ' 0.009983 7:<<<History ' 0.000129 7:<<<increment table ' 0.000102 7:<<<WorksetTable ' 0.000042 7:<<<partitionStorageLock.open ' 0.020960 8:<<<loadLatestVersionsEstimate ' 0:< DBG_INFO: Unparsed element size 73246032 is bigger than the soft limit 20971520: line 668 of .\CompactMemoryManager.cpp. ' 0:< GetLastError returned 8 ' 0:< Out of space exception in reopenView. MapViewOfFileEx failed. ' 0:< The available free disk space for directory C:\DOCUME~1\SPeel\LOCALS~1\Temp\ is 5544423424 bytes. ' 7:< Delta VM: Avail -166 -> 1023 MB, Used +49 -> 404 MB, Peak +187 -> 542 MB; RAM: Avail -323 -> 1829 MB, Used +46 -> 459 MB, Peak +279 -> 692 MB ' 7.078939========= 8:<<<loadLatestVersion ' 7.100431======== 7:<<loadSelectedPartitions ' 0.000018 7:<<<ElementStorageSwapout::restore() ' 6:< Before : Destroy Display Manager ' 6:< System (MB) [Available / Total ] [Revit Memory Usage (MB) ] ' 6:< RAM Statistics: 1833 / 3573 455=InUse 692=Peak ' 6:< VM Statistics: 1023 / 2047 400=InUse 542=Peak ' 6:< After : Destroy Display Manager ' 6:< System (MB) [Available / Total ] [Revit Memory Usage (MB) ] ' 6:< RAM Statistics: 1833 / 3573 455=InUse 692=Peak ' 6:< VM Statistics: 1023 / 2047 400=InUse 542=Peak ' 5:< Delta VM: Avail +60 -> 1084 MB, Used -66 -> 339 MB; RAM: Avail +339 -> 2169 MB, Used -66 -> 394 MB '106.431240======= 6:<<DocumentStorageIndexImpl::loadDocument() '108.754646===== 4:<<LoadSerialize '108.755004==== 3:<<LoadFromStorage ' 3:< LPSTORAGE RELEASED: plpRootStg=0x275aaedc, lpRootStg=0x275a95a0 ' 3:< AFTER RELEASE: plpRootStg=0x275aaedc, lpRootStg=0x00000000 ' 0.004659 3:<<<relinquishAllLocks ' 3:< Connecting session [$d3ee984a] to Worksharing Log [C:\Program Files\Autodesk\Revit Architecture 2011\Journals\journal.0194.txt] ' 0.000022 4:<<<WorksharingLog::getSlog [] ' 3:< Additional IP address/name found for host eng017: 10.1.1.104 ' 3:< TaskDialog "There is not enough space on drive C: to create the temporary files that Revit needs. Either free up space on this drive, or redefine Windows user variable TMP to be a folder on another drive with more space."

    #2
    6GB of free space is not enough....figure Revit will create a temporary file when it opens...from the looks of the journal file what your trying to open doesn't have enough room for the temp file...

    I would uninstall as much unneeded apps and clear out the cache and try to free up as much space as possible. And your not going to get any decent graphics with that card... disable hardware acceleration is the best I can say under the circumstances....also disable any themes in XP...
    Michael "MP" Patrick (Deceased - R.I.P)

    Comment


      #3
      Hi Bwenson, welcome to RFO!

      First thing I would try is clearing out C:\Program Files\Autodesk\Revit Architecture 2011\Journals. Then do a "disk cleanup".

      If that doesn't help, it could be any one of a million things... and maybe someone here feels like giving it a shot... but with the amount of potential troubleshooting involved, everyone's recommendation is going to be "get a new computer".

      You've left out a million details, starting with - did this computer just start crashing out of the blue, or is this the first time you've tried to run Revit 2011 on it? At what stage did you start messing with 3GB switch settings? If you remove those settings, does Revit still crash? Is it crashing immediately when you try to open Revit? When you open a "sample" file? When you open a specific project? Is HWA (Graphic Options) turned off?

      Comment


        #4
        Originally posted by MPwuzhere View Post
        6GB of free space is not enough....figure Revit will create a temporary file when it opens...from the looks of the journal file what your trying to open doesn't have enough room for the temp file...
        That may turn out to be true, but just for the record, I've also seen the same error when there was 100GB free.

        Comment


          #5
          My experience with this error is usually a memory thing and not a disk space thing. I've seen the same error as well with 50GB of free disk space on an XP machine. The Revit file in question is 84MB large.

          This computer crashes mostly when file sizes get over 50MB or so. Just today I tried the 3GB switch after the computer kept crashing. When enabling the switch, the video card doesn't work. Windows shows in 640x480. It's completely unusable. It's just the larger files that cause it to crash. Some files that are on the borderline will work for a while but as memory usage creeps up it will eventually crash. HWA is turned off.

          I realize it is probably a get a new computer thing but thought maybe there was something I was missing that could get them by in the meantime.

          Thanks!!!

          Comment


            #6
            Remember, the 3GB switch will only leave 1GB of virtual address space for the OS to work in, and the graphics card needs some of that to map to graphics RAM. In general using the 3GB switch with a graphics card with more than 256MB of RAM is risky. Simple answer is, for real work 32 bit operating systems are just not viable anymore. Nor is Windows XP. The time spent troubleshooting all the intermittent problems will cost more than the upgrade to Windows 7 x64 in short order. Like, less than a year. Maybe less than a month if your files are already getting large, and you have a newish graphics card with 1GB of RAM or more.

            Gordon
            Pragmatic Praxis

            Comment


              #7
              Originally posted by Gordon Price View Post
              Remember, the 3GB switch will only leave 1GB of virtual address space for the OS to work in, and the graphics card needs some of that to map to graphics RAM. In general using the 3GB switch with a graphics card with more than 256MB of RAM is risky. Simple answer is, for real work 32 bit operating systems are just not viable anymore. Nor is Windows XP. The time spent troubleshooting all the intermittent problems will cost more than the upgrade to Windows 7 x64 in short order. Like, less than a year. Maybe less than a month if your files are already getting large, and you have a newish graphics card with 1GB of RAM or more.

              Gordon
              Thanks Gordon and everyone. We may just need to get some new hardware.

              One thing that is interesting, is that it doesn't do this with all files. Some files that are larger don't crash the system. That is a little confusing.

              Comment

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